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Willdesk: Live Chat&AI Chatbot

A Shopify app for ai customer support chatbots. Listed functions include ai chatbots, live chat.

editorial synthesis of category relevance · Review required
★ 4.8 / 5 · 384 reviewsFree plan available. Free trial available.Last checked 2026-10-04
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About this app

Willdesk: Live Chat&AI Chatbot is developed by Channelwill and listed for chat, helpdesk. Its structured listing identifies functions such as ai chatbots, live chat, email chat, social media. For comparison, consider the relevant plans, integrations and merchant feedback recorded here. The fit depends on your store's requirements; features may vary by plan. This profile summarizes public listing information and has not been validated through an installation or hands-on test.

editorial synthesis of listing facts; review before publication

Pricing and plans

Free plan available. Free trial available.

Free

Free

Basic

$16.90 / month

or $141.96/year and save 30%

Overage is charged per unit: $12/100 conversations, $4/100 tracked orders, and $20/100 AI conversation.

Pro

$89.90 / month

or $755.16/year and save 30%

Overage is charged per unit: $10/100 conversations, $4/100 tracked orders, and $200/1000 AI conversation.

Recorded listing information; confirm current pricing and usage charges before installing.

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Listed features

AI chatbotsLive chatEmail chatSocial mediaFile uploadMulti-languageReal-time translationBehavior trackingAgent analyticsEncryptionCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesCross-sellUpsellSurveysColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flowsAgent avatarEmailLive chat

Works with

Checkout, Shopify Flow, Dropshipman,SEO Ant, Gmail, Zoho,Outlook, Godady, Klaviyo,Mailchimp,One, Messsenger,Microsoft 365, Parcel Panel, Loloyal loyalty, TrackingMore, EcomSend Pop Ups

General setup guidance

Editorial draft — general outline, not verified app-specific developer instructions. Confirm these steps against the developer documentation.

  1. Open the Shopify App Store listing and check pricing and compatibility.
  2. Install into the intended store after reviewing the requested permissions.
  3. Choose the appropriate plan and follow the developer onboarding guide.
  4. Connect the relevant communication channel and add the approved support content.
  5. Test common questions and handover behaviour before enabling it for customers.
  6. Monitor the initial results and adjust the configuration as needed.

Documentation ↗

Frequently asked questions

Is Willdesk: Live Chat&AI Chatbot free?

The pricing label retrieved from the listing is: Free plan available. Free trial available.. Check the plan details and any usage or external charges before installing.

editorial answer based on listing pricing
Which languages are listed?

English, Chinese (Simplified), Chinese (Traditional), French, German, Portuguese (Portugal), Portuguese (Brazil), Italian, Spanish, Japanese, Polish, Danish, Norwegian (Bokmål), Dutch, Turkish, Finnish, Korean, Swedish, Czech, Norwegian, and Thai

listing facts reformatted
Which integrations are listed?

Checkout, Shopify Flow, Dropshipman,SEO Ant, Gmail, Zoho,Outlook, Godady, Klaviyo,Mailchimp,One, Messsenger,Microsoft 365, Parcel Panel, Loloyal loyalty, TrackingMore, EcomSend Pop Ups

listing facts reformatted
Where can I find setup instructions?

Use the developer resource links attached to this profile. The steps below are a general setup outline, not a verified app-specific tutorial.

editorial guidance

Listing screenshots