SHOPIFY APP PROFILE

Richpanel: AI Customer Support

A Shopify app for ai customer support chatbots. Listed functions include ai chatbots, live chat.

editorial synthesis of category relevance · Review required

★ 4.9 / 5 · 138 reviewsFrom $89/month. Free trial available.Last checked 2026-10-04

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About this app

Richpanel: AI Customer Support is developed by Richpanel Inc and listed for chat, helpdesk. Its structured listing identifies functions such as ai chatbots, live chat, sms, email chat. For comparison, consider the relevant plans, integrations and merchant feedback recorded here. The fit depends on your store's requirements; features may vary by plan. This profile summarizes public listing information and has not been validated through an installation or hands-on test.

editorial synthesis of listing facts; review before publication

Pricing and plans

From $89/month. Free trial available.

PRO

$89 / month

or $828/year and save 22%

$89 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5 or Kimi.

PRO MAX

$119 / month

or $1,188/year and save 17%

$119 per additional user. AI conversations from $0.20 each, on your choice of GPT-5.6, Gemini, Opus 5, Sonnet 5, Kimi.

Self Service

$119 / month

or $1,188/year and save 17%

$299 per additional 20K orders. AI conversations from $0.20 each, on your choice of GPT, Claude, Gemini or Kimi.

Recorded listing information; confirm current pricing and usage charges before installing.

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Listed features

AI chatbotsLive chatSMSEmail chatVoice supportSocial mediaFile uploadMulti-languageReal-time translationPush notificationsCallbackAgent analyticsEncryptionCustomer insightsFAQsGreetingsProduct recommendationsQuick repliesOrder updatesSurveysSend transcriptColor and fontEmojis and stickersChat windowBusiness hoursWelcome messagesChat buttonsTaggingChat assignmentChat flows

Works with

Checkout, 20+ integrations, Aircall, Klaviyo, ReCharge, Returnly, Yotpo

General setup guidance

Editorial draft — general outline, not verified app-specific developer instructions. Confirm these steps against the developer documentation.

Open the Shopify App Store listing and check pricing and compatibility.
Install into the intended store after reviewing the requested permissions.
Choose the appropriate plan and follow the developer onboarding guide.
Connect the relevant communication channel and add the approved support content.
Test common questions and handover behaviour before enabling it for customers.
Monitor the initial results and adjust the configuration as needed.

Documentation ↗

Frequently asked questions

Is Richpanel: AI Customer Support free?

The pricing label retrieved from the listing is: From $89/month. Free trial available.. Check the plan details and any usage or external charges before installing.

editorial answer based on listing pricing

Which languages are listed?

English

listing facts reformatted

Which integrations are listed?

Checkout, 20+ integrations, Aircall, Klaviyo, ReCharge, Returnly, Yotpo

listing facts reformatted

Where can I find setup instructions?

Use the developer resource links attached to this profile. The steps below are a general setup outline, not a verified app-specific tutorial.

editorial guidance

Listing screenshots

Richpanel: AI Customer Support listing screenshot

Richpanel: AI Customer Support

About this app

Pricing and plans

PRO

PRO MAX

Self Service

Listed features

Works with

General setup guidance

Frequently asked questions

Listing screenshots

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