Skip to content
Shortlist 0Get in touch ↗

Customer Support & AI

Best Shopify
Live Chat Apps

Compare Shopify apps for live chat. Review each app's listed functions, pricing and merchant feedback to find an option that fits your store.

editorial draft

“Best” is a category discovery label, not a verified performance ranking. Apps are shown alphabetically by default. Optional sorts use the recorded rating and review count. Editorial descriptions and guidance require review.

12 apps

Explore. Compare. Build better.
SHOPIFY APP

Chatty AI Chatbot & Live Chat

★ 4.9 / 5 · 1,870 reviews

A Shopify app for live chat. Listed functions include ai chatbots, live chat.

AI chatbotsLive chatEmail chat
Free plan available. Free trial available.Check this app ↗
SHOPIFY APP

Chaty Chat Buttons & WhatsApp

★ 4.9 / 5 · 320 reviews

A Shopify app for whatsapp marketing. Listed functions include color and font, emojis and stickers.

Color and fontEmojis and stickersChat window
Free plan availableCheck this app ↗
SHOPIFY APP

Dondy: WhatsApp Marketing+Chat

★ 4.9 / 5 · 821 reviews

A Shopify app for whatsapp marketing. Listed functions include email reminders, personalized campaigns.

Email remindersPersonalized campaignsRetargeting ads
Free plan available. Free trial available.Check this app ↗
SHOPIFY APP

Etsy Integration ‑ DPL

★ 4.9 / 5 · 957 reviews

A Shopify app for inventory sync. Listed functions include feed automation, product feed.

Feed automationProduct feedProduct sync
From $19.99/month. Free trial available.Check this app ↗
SHOPIFY APP

Moose AI Chatbot & Live Chat

★ 5 / 5 · 484 reviews

A Shopify app for live chat. Listed functions include ai chatbots, live chat.

AI chatbotsLive chatEmail chat
Free plan available. Free trial available.Check this app ↗
SHOPIFY APP

Spur: AI Chat & Helpdesk

★ 5 / 5 · 115 reviews

A Shopify app for whatsapp marketing. Listed functions include personalized campaigns, multi-channel messaging.

Personalized campaignsMulti-channel messagingOpt-in pop-ups
From $39/month. Free trial available.Check this app ↗
SHOPIFY APP

Zipchat AI Chatbot & Live Chat

★ 4.9 / 5 · 201 reviews

A Shopify app for whatsapp marketing. Listed functions include ai chatbots, live chat.

AI chatbotsLive chatEmail chat
Free plan available. Free trial available.Check this app ↗
SHOPIFY APP

Zoko WhatsApp Marketing & Chat

★ 4.9 / 5 · 451 reviews

A Shopify app for whatsapp marketing. Listed functions include exit pop-ups, personalized campaigns.

Exit pop-upsPersonalized campaignsOpt-in pop-ups
From $49.99/month. Free trial available.Check this app ↗

Frequently asked questions

How should I choose a live chat app?

Compare the exact functions you need, supported integrations, recent merchant reviews and the total cost for your expected usage.

editorial general guidance
Are these apps ranked by Shopify?

No. This is an eStorefy research shortlist based on listing relevance, rating and review volume. It does not reflect hands-on performance testing.

editorial methodology

Category sources

https://apps.shopify.com/categories/store-management-support-chat/all ↗